Just completed the APEC train-the-trainer workshop for seed trainers at Taipei, Taiwan. Having the opportunity to review of the “Guidebook on SME Business Continuity Planning” from APEC SME Crisis Management Centre and mentored seed trainers, thought it would be good to document some of the thoughts and observations. The training need to :
- Differentiate and understand the mentality of BCM takeup between SMEs’ management with Multinational organization’s senior management.
- Determine the start state of the BCP implementation – whether the SME is located in an urban environment (for example office) versus single site factory location.
- Relate whether the risk to organizations are derived an scenario based (specific threats) or multi-hazard approach (focusing on impact consequence)
- Understand that when an SME management (usually the owner or founder of the company) is convinced, the uptake of business continuity become the most important success factor
- Be kept as simple as possible. It is key to provide the trainer to deploy the first “quick wins” steps before the management received the “full blown” version of the BC planning process. They are looking for low cost, simple,practical and can be affordable over a longer period after implementation.
- Introduce the concept of “Minimum Business Continuity Objective“. The management of a typical SME should be asked a very fundamental question – “What business function or product/services must continue in my organization should it be disrupted?”
Generally a good session with many enthusiastic members who are keen on becoming a seed trainer in Chinese Taipei. Should repeat this for the rest of the 21 APEC economies as most of these economies are supported mainly by SME.