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Selecting Business Continuity Strategies for Small and Medium Enterprises (SME)

Selecting the right Business Continuity (BC) Strategy can be a very expensive exercise for SME when we decide to adopt the conventional wisdom.  It usually starts with having some of these BC strategy: hot site, warm site and cold site.  Given the cost implication, small and medium enterprises (SME) when implementing these BC strategies may want to consider the following:

  1. Communication: As SME usually have a smaller workforce, the deployment of communication during a crisis will focus more on day-today conveniences such as the use of the smartphone, tablets and notebooks.  Software such as SKYPE, VIBER and WHATAPPS will become an useful tools to deploy during a disaster.
  2. Vital Records:  The use of scanning to digitalise a version of hard copy documentation will become a useful strategy.  The need to re-engineer the workflow becomes a pre-requisite.
  3. Back-up:  With he advancement of the cloud computing and the relatively reduction of cost of implementation, SME can now backup its data via some form of cloud business continuity solution.  This is already done with the backup to iCloud for your Apple iPhone and Amazon.
  4. Application Availability: The hosting of SME into the cloud will reduce the need for hardware and software management.  It will also minimise the disruption of IT services when there is an unavailability of facility scenario.
  5. E-commence:  This serves as an gateway to your organization and it also reduce the reliance of your facility should a disruption occurs.

If you review what had been highlighted, a typical SME organization should focus on improving its economic survivability with these implementation not only for business continuity but rather to gain competitive advantage.

Author: moh_heng

Dr Goh Moh Heng is the Managing Director of GMH Continuity Architects and President of Business Continuity Management (BCM) Institute.

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