Business Continuity Planning (BCP) Community

Official Blog for Dr Goh Moh Heng

WCC 2012: Managing Crisis Management and Resilience within an International Airlines


Speaker for World Continuity Congress 2012 Singapore

Managing Crisis Management and Resilience within an International Airlines
Kathy Dube, Group Business Continuity Manager for Qantas Airlines, Australia

This year at the World Continuity Congress in Singapore, Kathy will share her experience with the audience on how she tackles Qantas Crisis Management and Resilience through the key topics of An overview of Qantas’ resilience journey and resilience framework, while sharing the Learning’s from exercises and recent events from her experiences. Kathy will also touch on topics relate to A380 Fleet grounding (2010), Disruptions from Volcanic Ash, and the use of Social Media in our crisis response.

Register Here for WCC 2012 Singapore Conference

About the Speaker

Kathy Dubé has over 20 years experience in Risk Management across an array of industries, including Aviation, Health and Financial Services. She has been with Qantas for the past four years, where she has been an integral member of the Group Business Resilience team (reporting to the Office of the CEO) in the development, implementation and assurance of their Business Resilience Management System, and an active role in the CMT for recent events such as the QF32 Incident and A380 grounding in November 2010 and a number of natural disasters last year.

Prior to Qantas, Kathy was Vice President, Resiliency Risk Manager for JPMorgan across the Investment Bank and Custody Business for Australia and Asia Pacific.

About World Continuity Congress 2012

Author: moh_heng

Dr Goh Moh Heng is the Managing Director of GMH Continuity Architects and President of Business Continuity Management (BCM) Institute.

Leave a Reply

Required fields are marked *.